The German version prevails. This translation is for convenience; the German terms are binding. Draft only, not legal advice — have it reviewed before going live, particularly the clauses on withdrawal, liability and distance selling.
1. Booking
A session is considered booked once it has been agreed by phone, WhatsApp or email and confirmed by Julian Erhart.
2. Cancellation and rescheduling
- Cancellations up to 12 hours before the session are free of charge.
- Later cancellations are charged unless a replacement can be found.
- If it rains or the court is unplayable, the session is rescheduled at no cost.
- If the coach has to cancel, the session is credited or refunded.
3. Prices and payment
Prices are agreed individually after the first conversation and confirmed in writing. Court rental and club fees at the respective facility are not included and are payable on site. Payment: TODO — cash, bank transfer, TWINT …
4. Ongoing mentorship
For ongoing mentorship, the scope, rhythm and duration are set out in writing during the first conversation. Either side may end it with TODO notice period notice. Sessions already paid for but not used are refunded pro rata.
5. Contracting party and supervision
As the service is aimed at children and teenagers, the contract is concluded exclusively with the legal guardians, who confirm on booking that they are entitled to register the child.
Responsibility for supervision passes to the coach for the agreed training time and for the duration of the stay at the facility. Outside that period — in particular on the way there and back — it remains with the legal guardians. Children must be brought and collected punctually; if nobody is present, contact is made by phone.
6. Health and personal responsibility
Participation requires sufficient physical fitness. Pre-existing conditions, injuries, allergies, medication and other health limitations must be disclosed before training begins — they are essential for safe sessions.
Such information constitutes health data under Art. 9 GDPR and is processed solely on the basis of explicit consent that can be withdrawn at any time. See the privacy notice.
Important: the training does not replace medical treatment, diagnosis or physiotherapy. In the case of acute complaints, seek medical advice beforehand.
7. Liability
Liability is limited to intent and gross negligence. No liability is accepted for personal belongings, or for accidents resulting from insufficient fitness or from disregarding instructions. Personal accident and liability insurance is recommended.
8. Photo and video recordings
Video analyses serve training purposes only and are deleted after review unless otherwise agreed. Recordings of children are made only with prior consent from the legal guardians. Any publication requires separate written consent, which can be withdrawn at any time (§ 78 Austrian Copyright Act).
9. Applicable law and withdrawal
Austrian law applies, excluding its conflict-of-law rules. Mandatory consumer protection provisions of the consumer's country of residence remain unaffected.
Where a contract is concluded exclusively by means of distance communication — by phone or email — a 14-day right of withdrawal generally applies under § 11 of the Austrian Distance and Off-Premises Contracts Act (FAGG). TODO: have the exceptions and the withdrawal form reviewed before going live.